Customer Service

Please pardon any increased hold times, background noise, or temporary systems issues that may occur during your customer service experience.

We at Dioptics Sunwear are doing our part to help flatten the curve and ensure the safety of our employees through remote work. Rest assured you have our full care and attention while we continue to deliver the best possible experience to our customers.

Due to the global impact of COVID-19 on shipping and delivery services, as well as our own social distancing measures, orders may take slightly longer to process, fulfill and deliver than normal. Thank you for your understanding during these unique times.

Live Customer Service Representatives are available from 9:00 am - 5:00 pm EST, Monday thru Friday. After hours answering service for your added convenience.

The Customer Service department will close at 2pm EST on 11/25/2020 and reopen at 9:00am EST on 11/30/2020.


(800) 959-9038




Dioptics Sunwear
Attn: FGX Customer Service
500 George Washington Highway
Smithfield, RI 02917